Shipping policy
Processing Time
Orders placed before 1:30 PM PST ship the same business day. Orders placed after 1:30 PM PST ship the next business day. Orders placed between 5:00 PM Friday and midnight Sunday ship the following Monday. Business days are Monday–Friday, excluding U.S. federal holidays.
You'll receive a shipping confirmation email with a tracking number as soon as your order ships.
Shipping Rates — United States
- USPS Ground Advantage — $10.00 USD
- FedEx Home Delivery® — $26.83 USD (typically 3–5 business days)
- FedEx 2Day® — $43.35 USD
USPS Priority shipments may take up to 14 business days.
Shipping Rates — Mexico
Rates are calculated automatically at checkout based on your order's total weight.
- USPS First Class International, orders up to 2 lb — $21.00 USD
- USPS Priority Mail International, small flat rate box, orders up to 4 lb (8–12 days) — $24.95 USD
- USPS Priority Mail International, orders over 4 lb (6–10 business days) — $85.00 USD
- DHL Worldwide Express — $181.50 USD
Shipping Rates — International (Canada and the rest of the world)
- USPS First Class International (4–8 weeks) — $29.95 USD
- USPS Priority Mail International, small flat rate box (8–12 days) — $44.00 USD
- USPS Priority Mail International, small flat rate box (7–11 days) — $85.00 USD
- DHL Worldwide Express — $181.50 USD
All shipping rates are charged in US dollars (USD). International packages may be subject to customs inspection and import duties or taxes, which are the customer's responsibility and are not included in the shipping cost. Packages may be held at customs for processing.
Order Tracking
Once your order ships, use the tracking number in your confirmation email to follow your package. If a package shows a status of "delivered" but hasn't arrived, please contact us — we're not able to replace or refund orders that show a confirmed delivery.
Questions
Contact us at (800) 496-9616 or customerservice@lipink.com.